Privacy & Cookie Policy

Welcome to our booking platform ("we", "our", or the "Platform"). This Privacy & Cookie Policy outlines how we collect, use, and protect your personal information when you use our short-term letting services.

1. Information We Collect

We may collect your name, contact details, IP address, booking details, and any communication with us. Bank details may be requested for bond returns if required by property owners. We also use cookies to collect browsing and usage information.

2. How We Use Your Information

We use your information to:

• Process and manage bookings
• Communicate with you
• Improve our services
• Ensure safety and security
• Comply with legal obligations

We may share information with trusted third-party providers (e.g., cleaners, maintenance teams) for service delivery.

3. Your Rights

You may request to:

• Access, correct, or delete your data
• Withdraw marketing consent
• Object to processing or request data transfer

To exercise your rights, contact us at management@zealerholiday.com.au.

4. Cookies

We use cookies to improve your experience. You can manage or disable cookies in your browser settings. To opt out of advertising cookies, visit: https://optout.aboutads.info/

5. Children's Privacy

Our services are not intended for users under 16. We do not knowingly collect data from children.

6. Data Retention

We retain personal data only as long as necessary to deliver services and meet legal obligations.

7. Updates to This Policy

We may update this Policy. Material changes will be notified through the Platform. Continued use of the Service implies consent.

8. Governing Law

This Policy is governed by the laws of New South Wales and the Commonwealth of Australia.

9. Contact Us

For any questions, please contact: management@zealerholiday.com.au